Contact verification
The code is sent to the subject, and a security service specialist enters it without seeing the code itself. This confirms not only ownership of the channel, but also a live contact with the person. For bulk rechecks there is self-service confirmation via a link.
Plan Standard plan and above.
What is inside
- Code delivery channels: SMS, email, Telegram, WhatsApp
- Specialist-assisted mode and self-service confirmation in the subject portal
- Code lifetime, attempt limit and brute-force protection
- Contact statuses: verified, outdated, not verified
- Verification history per contact
- A flag if the same contact already belongs to another subject: a sign of a nominee
Boundaries
Self-service links can be sent in bulk only to verified contacts, so that links do not go to other people’s numbers.
Frequent questions
Why does the specialist enter a code they cannot see?
This confirms a conversation with the real owner of the phone. The subject dictates the code, and the specialist makes sure they are talking to the person being checked.
What contact types are stored in the dossier?
Phone, email, messengers, social networks and website. The code is sent by SMS, email, Telegram and WhatsApp.
Use cases with this feature
Other features
Shall we bring order to your checks?
We will show the dossier, a check, a verdict and monitoring on a demo environment, review your regulations and calculate a pricing plan for your actual volume.