Incidents and investigations
Theft, shortages, leaks and fraud are registered as an incident, investigated under an activity plan and stay in the dossier of each participant. Confirmed involvement in an incident affects future checks.
Plan Incidents module, Enterprise plan or separately.
What is inside
- Types: theft, shortage, leak, regulation violation, fraud, conflict, property damage
- Report source: employee, manager, security service, anonymous line, counterparty, government authority
- Participants with roles, and establishing guilt with a critical risk label in the dossier
- Activity plan and participant interviews, including anonymous ones
- Interim conclusions, timeline and final decision
- A knowledge base article from an investigated incident in one action
- Discussion inside the incident with mentions of colleagues
Boundaries
Only authorized specialists see the materials and progress of an investigation. An incident decision is not deleted and stays in the participants’ dossiers.
Frequent questions
How does an incident affect checks?
Established guilt puts a critical risk label in the participant’s dossier. The label blocks a positive verdict on the next check until it is removed under the regulation.
Can an investigation start from an anonymous report?
Yes, an incident is created from an anonymous line report in one action, and the dialogue with the reporter continues without revealing their identity.
Use cases with this feature
Other features
Shall we bring order to your checks?
We will show the dossier, a check, a verdict and monitoring on a demo environment, review your regulations and calculate a pricing plan for your actual volume.